My husband and I had the incredibly good fortune of meeting Kristen Jacobs while we were checking out houses in Austin. I am confident that it’s because of Kristen’s experience, wonderful personality, superb negotiation skills, expertise and the excellent rapport she has with other agents (and people in general) that our offer was accepted the same day we made it on a multiple offer situation.
We actually had set up an appointment with another realtor in the area who came highly recommended, and in order to use our time before the scheduled meeting, we walked into an open house Kristen happened to be showing. On previous trips to Austin, before we knew we were moving there for sure, we had spent two full days with two different realtors while we were looking in a different area of Austin. We followed up with our meeting with the other realtor we planned on working with, and right away I felt so lucky that we met Kristen! In my opinion, every other agent paled in comparison, and we would have been none the wiser had we not met her!
We instantly clicked with Kristen! Not only is she extremely knowledgable about every aspect of each area we were interested in, but she gave us so much useful information about everything we could want to know about each house and each area, and each school district, always in the most wonderful, personable, honest, clear way; info far more useful, relevant and well-informed than we had received on previous trips. She is brilliant with people; all kinds of people from all walks of life. She is extremely patient, intelligent, honest, kind, and beyond helpful. Minutes after meeting her, she already had an excellent sense of what we were looking for and sent us a list of houses that met our needs. Every question, big and small, she answered thoroughly, and right away too. The enormous amount of time she dedicated to us and all the extra effort she gives, WAY above and beyond the call of duty makes you feel like you are her only clients in the world, and everything feels easy and possible! I never once felt like she was pushing the sale of a house on us and it was obvious she cares enormously about finding the right home for you, no matter how long that takes. We are first time home buyers, and she made the process easy, clear and understandable, guiding us through the process and making it so smooth and manageable, always giving the sagest advice in the most gentle and warm way. I never felt rushed, pressured, or that she wanted us to buy the house at the highest end of our budget. She truly wants you to have the house you love, the one that you are meant to be in, and makes the entire process fun and remarkably enjoyable. My kids loved her too!
We returned to California, and Kristen handled it all from Austin for us. She met with the inspector, she met with my husband when he flew down there again and walked through the entire contract with him, going over all the details, she did a walk-through of the house again for us, measuring rooms and spaces, taking extra photos for us, she showed it to my parents when they went down for a weekend. Kristen truly is a gem – as a human being and as a realtor – and I am very grateful to have purchased our very first home with her help, and even more grateful to have her as a new friend in my new town! We plan on buying an apartment too, and will without a single doubt have Kristen as our realtor again, and of course recommend her to anyone looking for an outstanding experience finding the perfect home!